At Royalty Holdings LLC ("we," "our," or "us"), we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, request information, or use our services. Please read this policy carefully to understand how your personal data is handled.
Information We Collect
We may collect the following categories of information when you interact with Royalty Holdings LLC.
Personal Information
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Information submitted through forms, inquiries, requests for information, or service-related communications
This information may be collected when you submit a form, request information, inquire about our services, schedule a call, participate in a program, or otherwise contact us.
Technical Information
Certain information may be collected automatically when you access or use our website, including:
- IP address
- Browser type
- Device information
- Operating system
Usage Information
We may collect information regarding how you interact with our website, including:
- Pages visited
- Time spent on pages
- Navigation behavior
- General website interaction data
Transaction Information
If applicable, we may collect billing-related information in connection with services, programs, educational resources, or purchases.
Payment information may be processed securely by third-party payment processors. Royalty Holdings LLC may not directly store complete payment card information.
How We Use Your Information
We may use information collected from or about you to:
- Respond to inquiries and provide requested information
- Schedule calls, consultations, or service-related appointments
- Send confirmations, reminders, and service-related communications
- Provide information about financial literacy resources, educational programs, services, or events
- Provide customer support
- Improve our website, services, and user experience
- Maintain internal records and reporting
- Analyze website usage and performance
- Protect our website, business, and users
- Comply with applicable legal and regulatory requirements
Royalty Holdings LLC does not sell or rent your personal information.
SMS Communications & Opt-In Consent
If you provide your mobile phone number and affirmatively opt in to receive SMS communications from Royalty Holdings LLC, you consent to receive text messages that may include:
- Inquiry follow-ups
- Appointment confirmations and reminders
- Service or program-related updates
- Educational resource notifications
- Customer support communications
- Optional promotional or marketing messages where separate marketing consent has been provided
SMS Details
- Message frequency may vary
- Standard message and data rates may apply
- You may opt out at any time by replying STOP
- For assistance, reply HELP or contact Royalty Holdings LLC directly
Consent to receive SMS messages is not a condition of purchase.
Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, platform operations, or technical support, is permitted when necessary to provide or support our services.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing or promotional purposes.
Cookies & Tracking Technologies
Royalty Holdings LLC may use cookies and similar tracking technologies to:
- Improve website functionality
- Analyze website traffic and performance
- Understand how visitors interact with our website
- Remember user preferences where applicable
- Improve the overall user experience
You may disable or manage cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some website features.
Data Security & Handling
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
Access to personal information is limited to authorized personnel, contractors, and trusted service providers where access is reasonably necessary to provide services or perform legitimate business functions.
While we take reasonable measures to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights concerning your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
- Request information regarding how your personal information is used
To exercise an applicable privacy right, contact us using the information provided in Section 10 of this Privacy Policy.
Legal Disclosure
We may disclose information when we reasonably believe disclosure is required to:
- Comply with applicable law or regulation
- Respond to a court order, subpoena, or legal process
- Cooperate with lawful government or regulatory requests
- Protect the rights, property, or safety of Royalty Holdings LLC, our users, or others
- Detect, investigate, or prevent fraud, security issues, or unlawful activity
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.
Any updated version will be posted on this page and may include a revised effective date. We encourage you to review this Privacy Policy periodically.
Contact Information
If you have questions about this Privacy Policy, our privacy practices, or your personal information, you may contact us using the information below.